Today I got final confirmation that one of my external hard drives has died. It was the one with all my photographs on it for the last 15 months. All of them. I know I should have backed up, I thought I had, but it was a relatively new drive, so I felt safe, and it’s been another ridiculous year at work, a new demand every week, always coming from a faceless person in an unnumbered office deciding wheels would be better square, or asking you to write another report on why you need four of them.
On one side the should-haves, on the other the excuses; I know it’s better to avoid going down either road, and I’m trying not to. I thought I’d backed it up more recently, but the last time turns out to be February 2015.
It was a long process finding out. Ironically, the thing gave up the ghost the evening, about ten days ago, when I’d decided to start backing it up. It had been a good day and I was finally ahead of things. But when I turned the external hard drive on, it didn’t appear on the desktop. All I could hear was a repeated ‘nik, nik, nik’ sound. I rebooted. Once again, the ‘nik, nik, nik’ sound. I rebooted again, and again the ‘nik, nik, nik’ sound, then a pause, followed by one of those helpful messages you periodically get on computers, this one reading: ‘The disc you have inserted is unreadable, do you want to: Format / Eject / Ignore?’
It’s a bit like coming home to find your most beloved dog lying, almost dead, on the carpet. There is the sheer horror, heavily laced with feelings of guilt, stupidity and self-reproval. The immediate need for action: can I save it? The scrabble through a dozen data retrieval websites and software providers confirming I can’t. So who can? The facebook plea for help, the gratefully received responses providing at least straws to clutch at, set against the mounting wave of fear: have I really lost fifteen months of work? Of course I have the images on this blog, but these represent a tiny fraction of the total and are all low-resolution versions for the web.
I spent most of that evening staring at the computer screen, as if sheer concentration might bring my photographs back.
First thing the next day I set off to one of the repair shops I’d been recommended by kind friends responding to my facebook SOS. Jamie, the man behind the counter was reassuring. It’d probably be ok, he said, and then talked about other more expensive options if it wasn’t… But the day after, he called me to say it wasn’t, and that the hard drive would have to be sent off to a specialist in Newcastle. He reassured me they do amazing things, about 90% chance of getting my work back, but it wouldn’t be cheap –£700 upwards. The cost was eye watering, but of course I said I’d pay. What price do you put on saving the life of your beloved animal? But only 90%? That left a 10% uncertainty.
I’ve been living with that uncertainty for just over a week. During that time I’ve been manically backing up everything else on all the other hard drives. The process is still continuing and I know it’s worth it, for the rest of the work (although I’m getting tired of trying to sleep at night listening to the whirr of computer fans) but it was ok, I was doing something useful. Indeed while waiting for the new hard drives to fill up I’d even begun to write a piece about making the best of things – seeing the incident as an opportunity to interrogate why I’ve been undertaking this project, what you could get out of even bad situations. I couldn’t understand why I was having so much difficulty getting my thoughts in order as I was feeling surprisingly positive about the whole thing. I really saw it as a challenge. But of course at that point the death wasn’t actually real, there was still hope, even though the wait was excruciating. Indeed, up until today, I was almost wishing it was irreparable just to get the suspense over, but then Jamie phoned to give me the final prognosis.
The reality of how I felt when I heard was quite different to what I’d imagined, even though I was pretty sure I’d lost it. It physically hurt. I did my best to reply normally but I could hardly get the words out. I confess I was a little comforted to hear the silence at the other end of the phone. Jamie did me the service of not trying to cheer me up. Then as soon as I put the phone down, I got another email from work with the latest command so I’ve spent the rest of the day trying to get through that. Maybe that was a good thing, something to do, but now it’s past midnight and I’ve finally got time to think.
Maybe I will still write that piece about creating value out of difficulty, but I know now that to do so at this moment in time would be dishonest. The best I can come up with, is the thought that by living with this for a bit, what comes out of this situation might be more authentic.
Until then, bear with me, as my posts might be thin on the ground for a while.









